1. Use of Our Website

• By using our website, you confirm that you are at least 18 years old or have permission from a parent or guardian.
• You agree not to use our website for any illegal or unauthorized purpose, or to violate any laws in your jurisdiction.

2. Products & Services

• We offer laser cutting, laser engraving, 3D printing, and custom design services.
• All products are subject to availability. We reserve the right to limit quantities of any products or services we offer.
• We try to display product colors/materials/specs accurately, but we can’t guarantee your device display matches the real product exactly.

3. Pricing & Payment

• Prices are subject to change without notice.
• We may modify or discontinue any service (or any part of content) at any time without notice.
• You agree to provide current, complete, and accurate purchase and account information for all purchases.

4. Custom Orders

• Custom and personalized orders are non-refundable unless defective or damaged upon arrival.
• You are responsible for reviewing and approving all design proofs/specifications before production.

5. Shipping

• Shipping times and delivery dates are estimates only and are not guaranteed.
• Please review our Shipping Policy for full details.

6. Returns & Refunds

• Please review our Refund & Return Policy for returns, refunds, and exchanges.

7. Intellectual Property

• All content on this website (text, graphics, logos, images) is the property of 3D KING and protected by copyright and other laws.
• You may not use, reproduce, or distribute any content without prior written permission from 3D KING.

8. Limitation of Liability

• 3D KING is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our services or products.
• Our liability is limited to the amount you paid for the product or service.

9. Changes to These Terms

• We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
• Your continued use of the site after changes constitutes acceptance of those changes.

10. Governing Law

• These Terms & Conditions are governed by the laws of the Republic of South Africa.
• Any disputes shall be resolved under the jurisdiction of the South African courts.

11. South African Law Compliance (CPA + POPIA)

3D KING complies with applicable South African consumer and data protection laws, including the Consumer Protection Act (CPA) and the Protection of Personal Information Act (POPIA).

Under the CPA, you are entitled to clear information about goods/services, fair terms, and reasonable quality standards. Under POPIA, we are committed to protecting your personal information and using it responsibly.

12. Privacy & Data Collection

When we use the term “personal information,” we refer to information that identifies or can reasonably be linked to you. We may collect or process personal information depending on how you interact with our Services and as permitted by law.

What we may collect

• Contact details: name, address, billing/shipping address, phone number, email address.
• Financial information: payment card/account information, transaction details, payment confirmations.
• Account information: username, password, security questions, preferences/settings.
• Transaction information: items viewed, cart/wishlist activity, purchases, returns/exchanges/cancellations.
• Communications: any information you include when you contact support or message us.
• Device & usage information: device/browser/network details, IP address, identifiers, and interaction data.

Sources of information

• Directly from you: account creation, orders, contact forms, emails, etc.
• Automatically: via cookies and similar technologies while using the Services.
• Service providers: that help us operate the store (payments, fulfillment, analytics, support).
• Partners/third parties: where applicable and permitted by law.

How we use your information

• Provide, tailor, and improve Services: process payments, fulfill orders, manage accounts, shipping, returns, preferences.
• Marketing and advertising: promotional communications and relevant ads where permitted.
• Security and fraud prevention: protect accounts, payments, and investigate suspicious activity.
• Customer support: respond to inquiries and maintain our relationship with you.
• Legal reasons: comply with law and enforce our terms/policies.

How we may disclose information

• With business/marketing partners for advertising in accordance with their privacy notices where permitted.
• When you request/consent to sharing (e.g., for delivery, integrations).
• To comply with legal obligations or protect rights and safety.